Home » Psychology news » The Starbucks Effect: Committed Customers Don’t Like Logo Redesigns, Research Finds
The Starbucks Effect: Committed Customers Don’t Like Logo Redesigns, Research Finds
January 13, 2011 by NewsBot
The negative reaction to Starbucks' redesigned logo by the company's self-described most loyal customers may be attributable to the strong connection Starbucks' consumers feel toward the brand, according to research co-authored by a professor at Penn State's Smeal College of Business...


